Returns & Exchanges

At Sanita, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our goal is to ensure your fashion experience is seamless, from the first click to the final fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, and include the packing slip provided in your digital confirmation.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a convenient pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.